Contact Slavia
Talk to me.
Slavia is still small, and I’m still very close to everything happening here. If something breaks, a character feels wrong, a payment looks strange, or you just have an idea — send me a message.
Why this page is simple
I read the messages.
You’re not sending something into a giant ticket system. I’m the person building Slavia, so good feedback usually reaches the person who can actually fix it.
If it’s a bug, tell me what happened. If a character suddenly felt robotic, tell me who. If something about the product bothered you, say it plainly.
Send me a message
What happened?
A little context helps me understand it faster.
The legal bit
Who is behind this.
Slavia is built and run by one person — me. There is no support team and no ticket queue, which is why this page is a form and an email address, not a help centre.
The company behind Slavia, where it is, and the law that governs the terms are all on this card. Card payments go through CCBill, our billing partner — how to reach them is just below.
Billing, complaints, appeals
If you'd like to cancel your subscription and not to be billed again, or for any billing questions including refunds on a case-by-case basis, please contact our billing partner, CCBill via phone 1.888.596.9279, or email at consumersupport@ccbill.com.
For all complaints, please contact us through support@slavia.ai. Complaints will be reviewed and resolved within five (5) business days. That resolution will then be communicated to the Complainant. Appeals or requests for any decision made should be presented, again, to support@slavia.ai.
If you have been depicted in any content and would like to appeal removal of such content, please notify us by email support@slavia.ai. If there should be disagreement regarding an appeal, we will allow the disagreement to be resolved by a neutral party, with any associated costs to be covered by the merchant.
That’s really it
If something feels wrong,
tell me.
A cold reply, a broken payment, a character that didn’t sound like herself — I’d rather hear about it than quietly lose you.
Email me →
— RajBuilding Slavia.ai